Luxury cars Alexandria VA

Store name: Total Wine

Store location: 6240 Little River Turnpike, Alexandria, VA

Website:

Summary: Outstanding customer service, extensive selection, and great prices make Total Wine a must when buying wine. Total Wine earns 9.0/10.0.

Store location and visibility: Total Wine is easy to spot from the road with a large storefront and a big sign. Although exiting the parking lot can be trying, this should not deter a wine consumeur from visiting.

Store appearance and organization: The store reminds me of a supermarket, with only wine and beer. It has excellent lighting and signs within the store. The wine is organized in 2 ways, by major wine region and varietal. For example, on your visit, you will notice signs for Cabernet Sauvignon, Red Bordeaux, etc. However, I found it a bit challenging when trying to navigate the large varietal sections. On my visit, I wanted to locate Australian and Chilean Cabernet Sauvignons. Locating the Cabernet Sauvignon aisle was easy but finding an Australian Cab was more of a challenge. In order to locate an Australian Cabernet, I had to know the name of an Australian Cabernet producer. There are no subsections within the large varietal sections. Fortunately, there are plenty of Total Wine staff roaming the store, eager to help.

Store selection: Total Wine’s selection is outstanding. The store has wines from every major region and every significant varietal at varying price points. Regardless of your budget, it is a lot of fun to see all of the options (similar to visiting a luxury car dealership, it is fun to look even if you can’t buy it). The store stocks inexpensive bulk wine and vintage magnums alike.

Store help: I had high standards for Total Wine. I expected total knowledge from Total wine, and that is definitely what I experienced. I needed help navigating the store so I could find the wines for my weekly tasting group. I had volunteered to bring an Australian Cabernet Sauvignon from Margaret River and a Chilean Cabernet Sauvignon. Additionally, I was looking for a new California sparkling white wine to try. Americans tend to drink sparkling whites and Champagne on special occasions, only. My roommate and I think that any weekend we are not at work is a special occasion! The staff had a great attitude, were eager to help, and went the extra mile to educate the consumer. I worked with a different staff member for each of my requests during the visit. They took their time, gave me options, and also shared their personal opinions. One staff member printed the tasting notes from the producer so I could sound like an all star when I met with my tasting group. The customer service was outstanding!